Troubleshooting HeritageQuest Online

The information on this page is to help the staff of Alaskan libraries to use and to promote this electronic resource. If you are an Alaska resident seeking to use this electronic resource, please go to the Statewide Electroninc Doorway (SLED) portal for access and assistance. Thank you!


The Support Center (knowledgebase) for all ProQuest products is available here:


If you need additional help, the Contact Us link in the upper right corner of the Support Center page gives you information on phone numbers, submitting a case, and using chat support.